Client Cases:
Desiree the Pug – The Once Reactive Puppy Mill Mom

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Desiree, a puppy mill mom rescued from Newfoundland, was a pug that reacted to people, dogs, and children. My client realized she must have done things a little too fast with Desi, as she liked calling her, and proceeded to go back to basics. She wanted to be able to take Desi with her to visit her daughter and grandchildren, who were four and six years old. So, Desi came to board with me for a few days at a time.

Of course, boarding dogs allows them to be looked after when their people need to travel or deal with personal matters. However, boarding is also an opportunity to challenge dogs and the bonds they’ve developed with their owners. Before boarding, dogs should be comfortable crated and be stable enough to be transferred to another handler in an unfamiliar environment.

When I board dogs, I do with them what I tell people to do with a new dog or a dog they’re just getting started with—decompression. Because this dog is new here, we go back to basics with that dog instead of thinking we can pick up where its owners left off. This means extended periods crated, some solo time, and not much exposure to anyone or anything for a few days. This allows me to accurately evaluate the dogs and coach their owners better, as I can see how the dogs take to the challenge.

Moreover, the structured and challenging manner of boarding this way also helps stabilize and strengthen client dogs because it ensures that the handler transference is safe and successful. Once over the stressful experience, back home, and rested, clients tell me their dogs appear to have taken a jump in maturity, which was exactly the case for Desi. Her reactivity to people and dogs eased considerably because of boarding this way and my client felt encouraged about trying to have her around the children.

She worked up a plan of taking Desi for visits to her daughter’s house and, initially, worked solely on getting Desi adjusted to the new space without engaging with the kids. She went for short visits, keeping the dog crated or leashed up—in other words, carefully managed.

Over time, Desiree began to adjust and could be trusted with finding her way to the mat with the kids around. The experience not only boosted her self-confidence but also made her feel included and part of the family. In turn, I could see that rise in self-esteem when she boarded with us again because she was even better with the dogs this time. It was almost like boarding with us was nothing after she’d successfully dealt with the out-of-town visits and two rambunctious children! With the right foundations in place, we shouldn’t be afraid to push and challenge our dogs. Otherwise, we will never know what they’re capable of.

Client Testimonial

I have known Souha for over ten years. We initially met over our shared love of dogs and in that time, we have both fostered and rescued many dogs. My niche was for old and/or sick dogs whereas Souha leaned towards the dogs with behavioural issues. Even though my area of experience was with older and/or sick dogs, I would occasionally be asked to take on a sick dog that also had behavioural issues or would turn out to have behavioural issues that the rescue was unaware of.

In these cases, when I would contact the rescue, I would often end up getting guidance that just didn’t work or was impractical. This would lead to my calling Souha looking for help. No matter when I called, she was available to help me out. She always had guidance and tips that were practical and that I could use easily. She was totally non-judgemental and very importantly, gave me hope.

She gave me the confidence that I could deal with any situation and things would improve – very important when one is feeling overwhelmed and out of options. I would highly recommend Souha to anyone looking to improve their relationship with their canine companion. She is knowledgeable, non-judgemental, and passionate. Sometimes you might not like what she has to say but in your heart, you will know she’s on to something. It is always her goal to improve your relationship with your dog and she will work with you to do that.

Under her guidance, you will develop a greater understanding of canine behaviours and motivations. If you listen to her and follow her recommendations, your relationship with your dog will be transformed; this in turn will transform your life with your dog.

~ Anne Sayers, Scarborough, ON, Canada