Client Cases:
Chelsea the German Shepherd Puppy – Going Back to Foundations After a Rocky Start

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Is it possible for puppies to exhibit behavioral issues? Sadly, it is. Our client Chelsea the German shepherd was less than three months old when her owners contacted us about her behavior. Yes, they were dealing with typical puppy issues such as grabbing, chewing, getting into things, and difficulties with house-training. 

However, it was Chelsea’s dismal lack of confidence, extreme timidity, sound reactivity, and extreme stranger danger that they were rightfully worried about. Even in their quiet suburban neighborhood, Chelsea could not be outside without fiercely reacting to sounds. She also scarfed down her food so quickly that she often regurgitated it.

We began deconstructing Chelsea’s way of life, going over everything her owners did the moment they walked away with her from the breeder’s property. Theirs is a common story: a young and serious couple are set on a particular breed, do their homework, locate a reputable breeder, and come home with their new friend. Understandably thrilled with their new addition, they were hardly contained their excitement, doted on the pup, and did more with her than what was appropriate at this stage. This, combined with the sensitive genetics of her pedigree, was enough to send Chelsea over the top.

My clients were relieved to know they could go back to basics to fix things and quickly adjusted their mindsets. They were reminded of the nature of puppies who are young, vulnerable, and ignorant. They understood that Chelsea wasn’t to be disciplined, only managed, redirected, and praised. They realized that manners are not the first thing we work on; rather, they are the result of a healthy way of life. The owners fundamentally got the importance of managing the environment as opposed to trying to control the puppy, who has no self-control. 

Working together, we modified the manner of crating, set a schedule, and gave Chelsea time in the yard by herself. My clients quickly noticed that Chelsea became less interested in what was happening in the neighborhood than in what her owners, who were inside, were up to. That’s exactly the idea behind “solo time.”

Chelsea’s schedule also comprised outings for play, exercise, and socialization with the family. My clients learned to remain neutral any time Chelsea would nip at them while praising her for working for food and biting on tugs. They also set up a crate in their SUV and began taking Chelsea on car rides each time they went to run errands. She barked at things profusely at first, was ignored, and eventually came around to ignoring things in the car. With time, they began hanging out and working with Chelsea in their front yard, witnessing all sorts of things from a safe distance. 

By being both challenged and tightly managed, Chelsea began showing improvements. She is now a secure teen showing the very soundness, strength, and spiritedness we want to cultivate in our dogs. Her body has grown beautifully and the ease in her psychology shows in the fluidity of her movements. While she continues to be a sensitive dog, she now has the wits to think before she reacts.

In the last session of our course together, after a barky introduction, Chelsea was able to join my girls Bruna and Nejra on a hike. My girls did a fine job of ignoring her, knowing she had to work past her insecurities. I said to the clients that this wasn’t just Nejra and Bruna making it happen; this was all the work my clients had done understanding and managing Chelsea which made this possible. 

My clients were given the gift of knowing how to design a way of life that makes sense for where they and their dog were at in the process. They got the essence of this approach, which is simply about strengthening dogs by exposing them to things gradually. Watch this video for more about Chelsea!

Client Testimonial

Chelsea is our first dog ever and not everything started in the way we wanted. So, we desperately went into contact with dog trainers. Among all conversations we had, the one with Souha was the most meaningful and helpful, and we felt that we have already learned a lot from that ten-minute phone call. With her expertise in getting along with Shepherds, we did not hesitate to proceed with the training with her.

Along the journey with Souha, both Chelsea and I have grown so much. Dog training isn’t about the trainer training the dog nor the trainer mandating the owner how to do everything. Souha has shown us that to develop a healthy relationship eventually or to maintain a good status, we need to study the logic of training and reflect on the situation in daily life. What’s more important is consistency in training. We lost count of how many times Souha has used the word “consistency” in chat and in sessions.

We have accomplished so much under the guidance of Souha, and we are so proud of Chelsea and ourselves.

~ Bruce J., Markham, ON